At GRWN, we’re committed to getting your pieces to you as quickly and smoothly as possible.
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Processing Time
All in-stock orders are processed within 3–4 business days (excluding weekends and holidays). Once your order has been processed, you’ll receive a confirmation email with tracking information.
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Shipping Time
Standard shipping typically takes 3–7 business days after processing, depending on your location.
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Pre-Orders
From time to time, GRWN offers select pieces on a pre-order basis.
Pre-order items require additional processing time and will ship within the timeframe listed on the product page (typically 7–21 business days).
If your order includes both in-stock and pre-order items, your order may ship together once all items are ready.
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Shipping Rates
Shipping costs are calculated at checkout based on your location and selected delivery method.
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Order Tracking
Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the way.
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Delays
Please note that shipping delays may occur during high-volume periods or due to carrier issues, which are outside of our control.
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Incorrect Addresses
Please ensure your shipping information is correct at checkout. GRWN is not responsible for orders shipped to incorrect or incomplete addresses.
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Thank you for shopping with GRWN—we appreciate you and can’t wait for you to receive your pieces.
Shipping Policy
Return Policy
We accept returns for store credit only within 7 days of delivery.
Items must be:
• Unworn
• Unwashed
• In original condition
• With all original tags attached
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Non-Returnable Items
The following items are final sale:
• Sale or discounted items
• Bodysuits
• Intimates or undergarments
• Accessories
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Pre-Order Items
All pre-order items are final sale due to the made-to-order nature of these pieces.
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Return Process
To initiate a return, please contact us at [your email] with your order number.
Once approved, you will receive instructions on how to return your item.
Customers are responsible for return shipping costs.
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Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery so we can make it right.
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Thank you for shopping with GRWN—we appreciate you and are always here to support your experience.