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Frequently asked questions
Orders are processed within 2–3 business days (excluding weekends and holidays).
Standard shipping typically takes 3–7 business days after your order has been processed.
Will I receive tracking information?
Yes, once your order ships, you’ll receive an email with your tracking number.
We process orders quickly, so changes or cancellations are not guaranteed. Please contact us as soon as possible at hello@shopgrwn.co .
Shipping delays can happen due to carriers or high-volume periods. We appreciate your patience.
Yes, once your order ships, you’ll receive an email with your tracking number.
Pre-order items are pieces that are not immediately in stock but are available for purchase ahead of arrival.
Pre-order items typically ship within 7–21 business days. The estimated timeframe will always be listed on the product pagee.
Orders may ship together once all items are ready.
We do not offer refunds. All approved returns are issued as store credit.
Returns are accepted within 7 days of delivery for unworn items with tags attached.
Yes. Sale items, bodysuits, intimates, accessories, and all pre-order items are final sale.
We do not offer direct exchanges. You can use your store credit to repurchase.
We recommend checking the product description for fit details. If you’re between sizes, consider how you prefer your fit (more fitted vs relaxed).
Most items are true to size unless otherwise noted in the product description.
For any questions, reach out to us at hello@shopgrwn.co .
Some pieces may be restocked, but many are limited. If you love it, don’t wait.
FAQ
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